I bought a shirt that didn’t fit nor suit when it arrived. Ordered a shirt for my younger cousin as a gift for his birthday, was super surprised by the total and didn’t realise i could get a genuine football shirt for this kind of price! Great Quality for the price and good delivery
Tries to get you to remove negative reviews in return for refund (which doesn’t appear)
- Quick and efficient order process / delivery (although I did make sure I ordered the device whilst it was in stock).
- Multiple customers complaining of very long wait times or no order at all.
- I was charged for items which I found out were out of stock after I queried why I hadn’t received any dispatch or delivery information.
- However it seems they are taking many orders and not fulfilling them leaving them with a large amount of money which isn’t theirs in their account.
- But due to the fact that i needed the item i said i would wait.
- Having read through these reviews I’m obviously not alone.
- I made a order on the 12th may it stated on line the item was in stock after a week i called and was told the item was not in stock and awaiting stock i was at this point offered a refund.
Truly awful service from start to finish. Surprise surprise no refund yet!!!! Now its the 5th july and still no refund. But due to the fact that i needed the item i said i would wait. My next step is to contact the consumer ombudsman as this is a poor way to handle customers
Ordered a birthday gift for my son
- 10 days passed and still I had not been refunded.
- On yhe 7th june i called again and was informed the item was not coming so a refund would be made.
- My order wasn’t fulfilled and was promised a refund which I’m still waiting for over a month later.
- We use dedicated people and clever technology to safeguard our platform.
- I have waited a month for the item to arrive, despite their website ‘proudly’ displaying 7-14 working days for worldwide delivery.
- Surprise surprise no refund yet!!!!
- What followed was the worst customer service I have ever received.
I have subsequently emailed them 5 times asking for and updated and then a refund with absolutely no response. When items didn’t arrive I emailed them and they assured me items were due in on 10th June. The value was excellent, as postage was charged once for several smaller items, whereas many other online providers with ‘free postage’ incorporated the cost of postage into the price for each item…. We perform checks on reviews Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines. Find out how we combat fake reviews.
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Very good people to work with and great quality clothing! Love this shop, Ellissa has great items and is super responsive. My order didn’t arrive quite right, but Ellissa made sure that I was sent my missing product and to keep the incorrect items. As per a couple of other recent reviewers – money taken instantly, confirmation email sent then…..
An amazing company
Multiple customers complaining of very long wait times or no order at all. The company have blamed me, posting from France and on here COVID to customers too. I would take all unverified reviews with a pinch of salt. Nearly 1 month later im still waiting for the top that was ordered and have emailed again but received no reply yet. Emailed for an update and received a snippy reply from someone basically saying that they were dealing with my order and i had contacted them too early and i no right to be asking for an update yet. I am very impressed with the product, at a very competitive price, it does state delivered within 14 working days, so order in good time if it’s for a special occasion.
I ordered toys for my daughter on 12th May and it stated 7-14 day delivery. Ordered the therapy game, it was packaged well and arrived in super quick time. I was scammed into a £50 per month streaming service. Claim your profile to access Trustpilot’s free business tools and connect with customers. Well today, the event is over and I do neither have the mats nor my money. The quality is not real rubber like the original car mat.
Gamearama Reviews 50
Your order was attempted delivery and unfortunately wasnt anyone in to take it. Have not received any correspondence from Top Flight, no order number or any details of my order and cannot find a telephone number to contact them. Took £30 from me and got nothing for my money. Ordered football shirt for Christmas present but it never arrived.
Charged for out of stock items, still not refunded.
Taking money for items not received is theft. Verification can help ensure real people are writing the reviews you read on Trustpilot. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
I wish I were able to attach screenshots of their ‘customer service’ to here to show the true nature of this ‘business’. I have waited a month for the item to arrive, despite their website ‘proudly’ displaying 7-14 working days for worldwide delivery. Amazing products and customer service – can’t wait to reorder! The customer service was amazing and the products are to https://www.ringospin-casino.com/ die for!! Last time I’ll deal with a company I’ve never heard of, now I’ve all the faff of trying to recover my money, thank goodness I used a credit card. Very very poor customer service – non-existent in fact.
Absolutely rubbish customer service. Company will call you and try to get you to take down your negative review – if this happens to you then at least wait til you see the refunded monies hit your account – the refund email is nonsense. After another three weeks still no dispatch e-mail or sign of the items I e-mailed them requesting a refund which they have ignored. After a month of waiting we contacted them and they replied saying the items were expected in stock the following week and would be dispatched within two days (if the items had shown as out of stock we would never have ordered in the first place). Dispatch email received straight away but the items never arrived.
